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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎07-23-2025 12:10 PM

HP Recommended

Printer has black vertical lines on it after copying or scanning. 

1 person had the same question
3 REPLIES 3

‎07-23-2025 12:25 PM

HP Recommended

@HayleaC 
Welcome to the HP Support Community!

scanner clean both glasses - 2023-07-26 20 31 32.png

I hope this helps.

Kind Regards
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

I'm not an employee of HP, I'm as volunteer here.
         
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‎07-23-2025 12:29 PM

HP Recommended

We did this and it is still doing it.

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‎07-23-2025 12:44 PM

HP Recommended

Was a magnifying glass used?
Some stains are not visible to the naked eye.

 

If that does not help, scan a blank A4 sheet and upload here, click on the icon "Insert photos", "Set format = Large", original scan.

 

I'm not an employee of HP, I'm as volunteer here.
         
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