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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
vincenzo14
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Blocco APP per gestione stampante ed avvio scansione

HP Recommended
ENVY 5530
Microsoft Windows 10 (64-bit)

Salve, il mio problema consiste nell'impossibilità di aprire l'App per eseguire una scansione.

Ricevo messaggio: VUOI CONSENTIRE A QUESTA APP DI APPORTARE MODIFICHE AL TUO DISPOSITIVO?

Più in basso propone: "DeviceSetup.exe".

Se anche rispondo si torno sempre al punto di partenza e l'APP non si apre.

Grazie per i consigli che potrete fornirmi. 

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MatheusH
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Hey @vincenzo14  !

Hope your doing fine! ?

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.





Thank you for your understanding.

Regards.

I work on behalf of HP.
HP Support Community Moderator
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vincenzo14
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Hi, my problem is the inability to open the app to perform a scan.

I get message: DO YOU WANT TO ALLOW THIS APP TO MAKE CHANGES TO YOUR DEVICE?

Further down it proposes: "DeviceSetup.exe".

Even if I answer, I always go back to the starting point and the APP does not open.

Thanks for the advice you can give me.

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