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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
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Microsoft Windows 11

 MY LAPTOP IS WINDOWS 11 64BIT  BUT HPSCANJET G4010 NOT COBBECTED PLEASE GIVE HELP

1 REPLY 1
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This is the windows 8.1 scanning software.  I was unable to find anything newer.

This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista /Win7 or the Scanner and Camera Wizard on Windows XP or scan app in Win8/Win10. Scanning can also be done with a variety of 3rd party scanner enabled applications.

https://ftp.hp.com/pub/softlib/software13/COL53013/dp-127897-3/setup_basic_G4010_14_5_0_1.exe

 

Scanner reference is here

 

There is a 3rd party application that you might try. It requires a license unfortunately.

https://www.hamrick.com/vuescan/hp_scanjet_g4010.html#technical-information

 

 

 

 


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