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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
MZINER
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COPY CANCELED

HP Recommended
macOS 10.12 Sierra

I am having a problem copying.  The printer is printing fine, however, when I try to make a copy, it gets canceled.  I have unplugged and reset as suggested in other posts, but it has not helped.  The light is going across the screen, but on the second pass it doesn't go all the way.  I'm not sure if that is how it is supposed to be or not.  Any suggestions?

 

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Jay_G24
HP Support Agent
HP Support Agent
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HP Recommended

Hi @MZINER,

 

I'd like to help!

 

 May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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