• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎10-17-2020 03:46 AM

HP Recommended
Product: deskjet 2621

Can I scan to word on deskjet 2621

Tags (1)
1 REPLY 1

‎10-17-2020 06:20 AM

HP Recommended

Hi,
The software provided for your device does not include OCR functionality, text files as TXT or RTF are not supported by the HP software.

You may use any 3rd part OCR solution to scan as editable text.

If you have Microsoft Office suite there is a good chance the office suite provides this kind of capabilities:

Office 2007 or 2010:
http://www.howtogeek.com/howto/14595/ocr-anything-with-onenote-2007-and-2010/


Office 2003:
http://agsci.psu.edu/it/how-to/perform-ocr-with-microsoft-office-2003-document-imaging

 

You may also try the 3rd party NAPS2 application which provides basic OCR capabilities:

https://www.naps2.com/doc-ocr.html


Regards,
Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.