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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Photosmart Premium All-in-One Printer - C309g
Microsoft Windows 10 (64-bit)

Read somewher the HP Solution Center was no longer supported due to Adobe Flash.  Is the printer assistant a replacement?  Has anyone experienced any undesirable complications?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @sassyzearl 

..,.,.,.,.

Yes, the printer assistant is an option to use the printer functions.

 

Also you would like to install software from the next link:

* Click on YES button   to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

1 REPLY 1
HP Recommended

Hi @sassyzearl 

..,.,.,.,.

Yes, the printer assistant is an option to use the printer functions.

 

Also you would like to install software from the next link:

* Click on YES button   to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
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