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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-22-2023 06:26 AM

HP Recommended
Product: HP Smart Tank Plus 651 Wireless All-in-One

My scanner is not working. I have tried repeatedly to contact HP support and keep getting messages that it is not available and to try again later. This has gone on for 2 weeks. Anyone know how I can contact HP?

Category:
1 REPLY 1

‎01-25-2023 12:06 PM

HP Recommended

Hi @CarrieBudd,

 

Welcome to the HP Support Community. 

 

I have sent you a private message with this information. 

 

In order to access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link 

Rainbow23 - HP Support.
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