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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Rickster215
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Message 1 of 2
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Can’t get dial tone to fax with office jet pro 8025

HP Recommended
Office jet pro 8025
Microsoft Windows 10 (32-bit)

I have tried everything but I cannot get a dial tone to fax. I am going from the wall jack to my modem so that I have my home phone line. Then there is a second jack in the modem that I’m connecting to the printer. No dial tone.

then I went from the wall jack directly into the printer. The printer is giving me an error that the printer cannot find a phone line which is nonsense because I’m connecting directly.

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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Rickster215,

 

I reviewed your post and I understand that you are facing issues setting up fax.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the step in the below article and check if it helps.

 

https://support.hp.com/us-en/product/hp-officejet-pro-8020-all-in-one-printer-series/24208622/model/...

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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