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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Mike731948
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Message 1 of 2
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Can't get rid of a usage message

HP Recommended
HP8600
Microsoft Windows 10 (64-bit)

I have a printer that I have had for several years....always worked great but today I tried to scan a document and when I go to the Hp Smart app a mess pops up that says:  Do yoou want to help make HP Smart better by sharing usage data?  If I click yes it doesn't do anything, if i click No it doesn't do anything but I can't get past the message to the Home page to select scan.  i can still print.  Any thoughts?

1 REPLY 1
Debfels
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Message 2 of 2
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HP Recommended

I have the same issue, so I uninstalled and reinstalled the HP Smart App, now I can't get into the app, every time I open it, it shuts down!

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