Cannot Change the HP 9022e printer "ePrint" email address name to be used with Print Anywhere

[3lastomer0]

Cannot change the HP 9022e printer "ePrint" email address name to be used with Print Anywhere

I cannot change the default name:  xxxxxxxx@hpeprint.com to a name I want, like I did with other HP printers, namely 9010.

I think If I am correct that HP 9022e is an HP+, so I guess there isn't a way to insert a claim code to enable it. It should be automatic. Nevertheless I cannot change the name...

[Dragon-Fur]

@3lastomer0 

Welcome to the HP English Community --

That is correct:

The Print Anywhere email address for the printer is not meant to be changed.

Print Anywhere does not use the printer email address name as a direct call.

Print Anywhere shares some of the internal structure of the old ePrint tech --

Print Anywhere is not ePrint and is not used in the same way.

Your printer is an HP+ capable printer.

Already signed up for HP+ service contract?

Want to skip HP+ contract, service, and setup information?

Scroll down to "Watch Video"

Review - What is HP+

HP+ is not Instant Ink --

HP+ is an optional service contract upgrade that adds a year of Warranty and access to premium printer features.

While there is no cost to accept the contract, HP+ does include requirements and obligations on the part of HP and the customer.

HP+ is not a subscription - it is a change to your contract to use the printer.

Instant Ink is offered when the HP+ contract is accepted and enabled --

Instant Ink is NOT part of the HP+ contract.

READ everything about HP+ and then decide how and whether to proceed.

Start here ---

 User Guide - HP OfficeJet Pro 9020e series

Page 31

Requirements for HP+ printers

This topic describes the requirements for HP+ printers.

Keep the printer connected to the Internet

HP+ printers are cloud-connected devices that must remain connected to the Internet in order to function. The
Internet connection enables the printer to deliver HP+ specific app features and firmware updates.

During setup, you must connect the printer to the Internet using a supported network connection. After setup,
you can print using a USB cable connection, if desired, but the printer must still be connected to the Internet.

Use Original HP cartridges

Original HP cartridges are cartridges manufactured and sold by HP in official HP packaging. If non-Original HP
supplies or refilled cartridges are installed, HP+ printers will not operate as expected.

Have an HP account

Create or sign into an HP account to manage your printer.

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Reminder

An HP Instant Ink subscription is not required as part of the HP+ setup or HP+ service.

Regardless of how it sounds or what it looks like, Instant Ink is a separate contract service.

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HP+ > Benefits, Requirements, Your Responsibilities

READ about HP+

 HP+ Printing – Website / Information / FAQ

Scroll down on page to “Top Questions”

Set up / enable HP+

HP+ printer setup (HP Smart app)

 Read >>> About HP Smart Advance for HP+ printers

 Read >> FAQ – “Which non-HP+ printers are eligible for HP Smart Advance?”

Excerpted top section

HP Smart Advance enhances the HP Smart experience by including additional features and tools, such as Advanced Scan, Advanced Shortcuts, and Print Anywhere. HP Smart settings and features vary by device, printer model, and country/region.

Note:

To access the HP Smart Advance features, your HP+ or eligible non-HP+ printer must be set up in the HP Smart app with an HP account. For more information, go to HP printer setup (HP Smart app).

HP Smart Advance features

HP Smart Advance includes the following enhanced features and tools:

• Advanced Scan includes automated scan quality features, Advance Presets, and conversion tools to work with text from images. For more information, go to Using advanced scanning features (HP Smart app).
• Advanced Shortcuts includes Save as Text Files and Smart File Name settings. For more information, go to Use HP Smart app Shortcuts.
• Print Anywhere allows you to send a print job to your printer from anywhere. For more information, go to Print Anywhere with the HP Smart App.

 And

 HP printers - Using advanced scanning features (HP Smart app)

 For example,

• HP Smart Advance features include Text Extract, Scribble, Book, Multi-Item, and ID Card.
• Document Sections
  • Save scans as searchable or editable text files
  • Scan pages from a book or magazine
  • Extract and edit text from scans
  • Scan multiple items at once
  • Scan and combine both sides of an ID card
  • Add notes or signatures to scans
  • Use the automated scan quality features

FAQ

• What is the HP Smart App and its requirements?
• What if my cloud printer is missing, offline, or unavailable in the HP Smart app?
• What do I do if the advanced scan features are mission (HP Smart app)?
• Which non-HP+ printers are eligible for HP Smart Advance?

Remote Printing

If not done, follow up by reading the appropriate FAQ section in HP Printers - Print Anywhere with the HP Smart App

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“Print Anywhere” Supported on Select non-HP+ printers and HP+ Printers with HP+ enabled

  HP Printers - Print Anywhere with the HP Smart App

And

Watch Video >  How to use the Print Anywhere feature in the HP Smart App | HP Support

NOTE:  If a print job is blocked for more than 5 minutes, the HP Smart app cancels the job automatically.

FAQ > Section:  How do I disable or enable Print Anywhere or Private Pickup?

FAQ > Section: Which non-HP+ printers are eligible for HP Smart Advance?

Important Reference:  About HP Smart Advance for HP printers

HP Smart Advance is a productivity tool in the HP Smart app that offers advanced scanning and other document processing features. HP Smart Advance is available on eligible HP printers.

AND

HP printers - Using advanced scanning features (HP Smart app)

Sample - HP Smart - Windows - Print Anywhere - Private Pickup setup / access

HP_Smart_Win_HP+_Print_Anywhere_5

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Print Anywhere is managed within HP Smart (the app) or in HP Smart / HP Connected.

 “HP Smart / HP Connected” - Printers added to ePrint / Print Anywhere

Management / Options

HP Smart / HP Connected

Note:  Website might take 1-10 seconds to open

Click Flag to switch to your region

HP_Smart_Connected_HP+_Printer_Options_2

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 9022e All-in-One Printer  

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