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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Hp deskjet 2620 printer
Microsoft Windows 10 (64-bit)

I used to print and scan without internet using usb cable. Now to do same the app requires internet access. What do I do to print and scan without internet access as I used to previously? Hp deskjet 2620 printer is the product. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Try using the HP FULL software solution, once installed, it does not need the internet access:

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-deskjet-2600-all-in-one-printer-series...

 

These resources will be useful:

https://www.youtube.com/watch?v=1vjgUw9JjxM&pbjreload=101

https://www.youtube.com/playlist?list=PLUV0sXfF6zPjf7AT3sxTKPLQ_Ox1Jv9ys

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



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3 REPLIES 3
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Try using the HP FULL software solution, once installed, it does not need the internet access:

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-deskjet-2600-all-in-one-printer-series...

 

These resources will be useful:

https://www.youtube.com/watch?v=1vjgUw9JjxM&pbjreload=101

https://www.youtube.com/playlist?list=PLUV0sXfF6zPjf7AT3sxTKPLQ_Ox1Jv9ys

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



Share your videos with friends, family, and the world
HP Recommended

Awesome! Very helpful. Issue solved. Thanks a bunch.

HP Recommended

Hi @Buks1 ,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



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