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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Photosmart B109n-z
Microsoft Windows 7 (64-bit)

Puisque Adobe laisse tomber Flash Player comment faire tourner le Centre de Solutions HP ?

4 REPLIES 4
HP Recommended

Hi olivier48

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

I work on behalf of HP.
HP Recommended

Hello,

As Adobe does not support Flash Player any more, how can I run the HP product named in French "Centre de Solutions ?

Thanks

 
HP Recommended

Il ne faut plus utiliser le Centre de solution HP mais passer par le Scanneur Windows (à télécharger) pour les scan

HP Recommended

Je trouve un peu léger de la part d'HP de ne pas avoir actualisé (vers HTML5) l'interface de Centre de solutions HP qui tournait sous Adobe Flash Player (arrêté depuis le 12/01/2021)

Savez-vous si HP va livrer une nouvelle version de cette interface ? Sinon, je devrai jeter mon imprimante (pas très durable) et en acheter une autre (sans doute pas HP du coup)

Merci

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