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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
HP Laser Jet Pro 200 color MFP M276nw
Microsoft Windows 10 (64-bit)

I have a HP Laser Jet Pro 200 color MFP M276nw print/scan/fax.  I have a HP Envy laptop running Windows 10 64 bit.  I use AOL for my browser and email.  Ok, so I changed my AOL password.  Now the Printer/scanner gives me an error message "username or password is incorrect" when I press the scan button to Scan TO Email.  How do I get the new AOL password onto the printer/scanner??  It worked fine before I changed my AOL password.  Thank you.

 

 

1 REPLY 1
HP Recommended

@McClain1

 


Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please follow the instructions in this Link: https://www.support.hp.com/in-en/document/c03953891 and keep me posted

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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