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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Mark_McGuire_54
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Connecting an HP Envy printer to an HP Google Computer and pushing the SCAN button on the printer

HP Recommended
HP ENVY 5055 All-in-One Printer
Chrome OS

I have loaded this 3 times.  My scan buttons gives me the SAME Download Software MESSAGE EVERY TIME.

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Mark_McGuire_54
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When  I push the SCAN button I get a message to load software from 123HP.com/setup.  I went to that website  and my printer gives me the same message every time

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WyreNut
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HP Recommended

Hello, and Welcome to the HP Support Community!

 

The printer is trying to get you to install "HP Smart" printer software.  There is no ChromeOS version.   😞

 

Perhaps this YouTube video can help:  https://www.youtube.com/watch?v=bO0dvXnqFt4

 

WyreNut

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
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