• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet 5258 All-in-One Printer
Microsoft Windows 11

how to scan to a word document

1 REPLY 1
HP Recommended

@Burb88 

 

 

First, please read our public service announcement -

 

Welcome to the HP English Community --

 

-------------------------------------------

<< Warning - Read >>

 

Do not trust Tags added to Community Posts that direct you to contact a phone number, email, chat, or social media.

 

HP Support does not use Community "Tags"

 

HP Support does not free post support phone numbers on nor does HP Support free post Chat links.

 

Your computer is not full of bugs.

 

Do not trust "support numbers" that show up in Tags

Do not wander around on the Internet looking for HP help.

There be vermin afoot.

 

HP Community cannot make use of Private Information -

Thieves love to grab up private bits that are posted for all to see

-------------------------------------------

 

You need software to scan to Word.

You need software to convert PDF to Word.

 

The software you seek is not part of your printer's HP full driver printer software.

 

Purchase / obtain the software you want.

 

---------------------------------------------------------------------------------------------

FYI for others reading:

  • Select newer "e" printers and a few non-e printers support HP+ / Smart Advance.
  • Smart Advance supports scanning to file type .docx using an HP Smart Shortcut and a supported Cloud Storage account.

---------------------------------------------------------------------------------------------

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

========================================================

 

Embedded OCR Software (Full Feature Software)

 

Embedded OCR software was removed from some printer software installation packages in mid-2022.

 

Other printer software never included OCR.

 

If removed, possible reasons (not verified) might include:  Compatibility issues, licensing limitations, changes elsewhere in the printer software that required the embedded OCR to be removed.

 

If the printer software description mentions having removed OCR and if you have a slightly older version of the Web Pack Installation package saved in your system (check your Downloads folder or in one of your backups), install that older version of the full Web Pack.

 

If reloading an older version is not an option for any reason, install the latest version of the available full driver printer software and then purchase or obtain OCR software for your use.

 

OCR Scan Software – Example

 

Best OCR software of 2024

 

 

=============================================

Message Content References

 

 

>>> Full Feature Software - Web Pack Installation Webpage - Information - Download / Save / (then) Install <<<

HP OfficeJet 5200 All-in-One Print and Scan Driver and Accessories 

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet 5258 All-in-One Printer  

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.