Coppier defaults to 10 copies all the time

[MaribelBreton]

My copier is defaulting to 10 copies. I have to reset it to 1 each time I'm making a copy.

[Dragon-Fur]

@MaribelBreton 

Welcome to the HP Community --

There might be a setting on the printer control panel to set the copy defaults.

For example,

User Guide

Page 40

● Tips for copy and scan success
Copy
To copy document or ID card
1. Make sure you have paper loaded in the input tray. For more information, see Load paper.
2. Place your original print-side down on the scanner glass or print-side up in the document feeder.
3. From the printer control panel display, touch Copy .
4. Select Document or ID Card .
5. Scroll left or right to select the number of copies, or make other settings.
TIP: To save your settings as defaults for future jobs, touch ( Copy Settings ), and then touch
Save Current Settings.
6. Touch Start Black or Start Color.

and / or

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Copy > Settings > Default Settings / Copy Defaults

EWS_9025_Copy_Defaults_6

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

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 Enter the device type and model name of your HP product

OR

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OR

HP OfficeJet Pro 8710 All-in-One Printer series  

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