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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎08-19-2022 03:26 AM

HP Recommended
Product: HP DeskJet 2720e All-in-One Printer

I have a problem while coping with my DeskJet 2720e printer: if I try to copy an A4 paper and the last text line (or image or anything else) is near to bottom of the sheet the text line (or image or anything else) itself are printed bad, it seem that the printer don’t detect correctly the edges when scanning and the result are a text line (or image or anything else) not complete, cut. To verify it wasn’t a scanner problem I scan the same page with HP Smart app and the result on screen are correct so I think an error onto copy, maybe a thing as Adapt to the page (or something similar), but I can’t solve. Anyone can help me?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎08-19-2022 05:34 AM

HP Recommended

The bottom margin on that printer model is 12,7mm everything under that margin is cut it can't be printed or copied.




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4 REPLIES 4

‎08-19-2022 05:34 AM

HP Recommended

The bottom margin on that printer model is 12,7mm everything under that margin is cut it can't be printed or copied.




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‎08-20-2022 02:31 AM

HP Recommended

It’s too much, why the bottom margin is so exaggerated and the other edge are only 3 millimeters? However there is a way to adapt page to sheet so that what is at the bottom of the page is printed anyway?

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‎08-20-2022 06:35 AM

HP Recommended

If you want to print/copy from edge to edge you need to get a borderless printer.




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‎08-20-2022 06:49 AM

HP Recommended

So I deduce there isn’t a solution with this printer.

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