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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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Locked

‎04-04-2021 11:15 AM

HP Recommended
Product: ENVY 6000
Operating System: Microsoft Windows 10 (64-bit)

ENVY 6000 not detectable by Coral Paint Shop Pro 2021. Suggests not WIA device driver?

Category:
1 REPLY 1

‎04-04-2021 03:29 PM

HP Recommended

@KG58 

====================================================================

Welcome to the HP Community.

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Do not respond to individuals who include phone numbers or email addresses in public posts.

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I would guess the Corel software will benefit by having the "full driver" printer software installed.

The full driver printer software provides the foundation for printing with other software / applications.

 

If you have not done so,

  • Install the Full Feature Software (full driver)
  • Optional - not related to Corel Paint Shop - Install the HP Smart for Windows application

 

Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software

 

For printers that support the option,

Use the Easy Start wrapper to install and configure the printer software.

 

  • Home Page - HP Easy Start 
  • Open Category Software and Drivers 
  • Topic: Software-Utility 
  • Download-and-Save  the current version of the Easy Start wrapper to install your print software 
  • If using USB:  Disconnect the USB cable between the printer and computer before installing the software.
  • Right-Click on the downloaded package and "Run as Administrator" to start the installation
  • Select to install the “Full Driver” / “Full Feature Software”
  • If using USB:  Connect the cable when instructed to do so (near the end of the installation process).
  • After the software is installed, Restart the computer and log in.

 

Notes >> Easy Start... The Journey

 

  1. About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver or other application).

 

  1. You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.

 

  1. If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription.  Instant Ink subscription is NOT mandatory.

 

  1. Full driver provides print and scan functions supported by your printer.

 

========================================================================

 

HP Smart for Windows

 

HP Smart is an application available in the Microsoft Store

 

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTES: 

 

  • Windows: www.hp.com/go/hpsmartwin-help
  • OS Minimum:  Windows 10 version 17134.0 (1803) or higher, Windows 8.1
  • Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues
  • HP Smart requires that you be signed into the application with your HP Account credentials.

 

 

References / Resources

 

HP DeskJet, ENVY 6000, 6400 Printers - Wireless Printer Setup

This document is for HP DeskJet Plus Ink Advantage 6075, 6078, 6475, 6476, 6478, HP ENVY 6020, 6052, 6055, HP ENVY Pro 6420, 6452, 6455, and 6458 All-in-One printers.

First time setup – WPS (router), “Find Printer Pin” > PIN Number inside carriage door for connection / EWS

 

 HP DeskJet, ENVY 6000, 6400 Printers - Printing Self-Test Pages

Wireless Network Test Results Preparation:

If Wireless is off (not steady blue or purple) > First switch on Wireless (bottom button on back of printer)

 

Video

HP Envy 6055 | HP Envy Pro 6455 : Download & Install HP Full solution software on Win 10 Computer

 

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 6000 All-in-One Printer series

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"



 

Dragon-Fur

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