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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet Pro 9015e All-in-One Printer
Microsoft Windows 10 (64-bit)

My old printer an HP Officejet Pro 8600 was an amazing printer. I wore it out. It had a feature that I wanted my new printer to have. The sales rep assured me that the HP Officejet Pro 9010 had that feature. I can't find the evidence. Furthermore, I've been using HP products since the 1980s and this printer is the worst I've ever had to deal with! I need to be able to put a stack of documents in the ADF to scan and for each page to save as its own document. In other words, if I put 25 pages in the ADF I want 25 documents. Can anyone tell me if the 9010 will do this and if it can how to do it?

1 REPLY 1
HP Recommended

@Sunshine815 

 

Welcome to the HP User Community.

 

If you have not done so,

Install the Full Feature Software / full driver printer software.

Doing so gives you access to HP Scan

HP Scan can do what you want, that is, scan as individual documents using the ADF.

 

How-to document

HP Printers - How to Scan

 

Video - Install Printer Software

HP OfficeJet 9010 | 9015 | 9018 | 9019 : Download & Install HP Full featured software 

 

Details and Examples

 

>>> Check / Install the Full Feature Software / full driver printer software

 

The full driver provides the foundation on which other programs and printing software depend.

The driver includes HP Scan – HP Scan supports scanning / saving / printing your scan content.

 

Preparation

 

If you have not done so,

In addition to the HP Smart application,

Install the Full Feature Software / full driver printer software for the printer.

HP Smart and other print software / applications benefit from having the full driver installed.

Make sure your VPN is switched Off when installing software.

 

Printer Software Check - Is the printer software installed?

 

Notes

When the full driver printer software is installed,

Find the printer software listed in Control Panel > icon view > Programs and Features.

 

The installation of the full printer software adds two shortcut icons to the Desktop.

The Printer Assistant is named for the printer and provides access to Print , Scan , and Tools

HP Scan is named for itself and provides a direct call to the HP Scan software.

 

Examples

 

Programs_and_Features_Printer_Desktop_Icons_6Programs_and_Features_Printer_Desktop_Icons_6

 

HP Scan - Main Menu

9025_HP_Scan_Menu_PDF_89025_HP_Scan_Menu_PDF_8

 

9025_HP_Scan_Menu_PDF_More_Destination_69025_HP_Scan_Menu_PDF_More_Destination_6

 

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP OfficeJet Pro 9015e All-in-One Printer 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.