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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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I have an HP Color Laser Jet Pro MFP 3301cdw and it's not letting me delete a Scan to Email address. I've gone to the IP address to try to remove it there but under the Scan option, there's no Scan to Email option. I also don't have a "web services" option on the printer.

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@LLJ1077 

 

Welcome to the HP Community --

 


@LLJ1077 wrote:
  • I have an HP Color Laser Jet Pro MFP 3301cdw and it's not letting me delete a Scan to Email address.
  • I've gone to the IP address to try to remove it there but under the Scan option, there's no Scan to Email option.
  • I also don't have a "web services" option on the printer.

Digital Send Features do include Scan to Email.

 

Product NameHP Color LaserJet Pro MFP 3301cdw
Digital Sending Standard FeaturesScan to Email, Scan to Network Folder, Scan to Sharepoint, Scan to USB, Scan to Computer

 

The EWS Scan to Email setup is two fold:

  1. Create the Email Servers Profile
  2. Set the Job defaults

 

Video – EWS format for select new printers, including OfficeJet Pro 9135e

How to set up ‘Scan to Email’ on HP Color LaserJet Pro & HP OfficeJet Pro printers

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

1)  Section General > Email Servers

And, next

2)  Section Scan > Scan to Email

 

Example - EWS - Scan to Email - Email Servers / Scan to Email

EWS_9135_Scan_to_Email_Default_Options_10EWS_9135_Scan_to_Email_Default_Options_10

 

 

===================================

Message Content References

 

-- Take advantage of the extensive HP Video collection --

 

                                            ↓↓↓↓↓↓↓

 

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

 HP Support Official Channel – HP Support Video Gallery

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

HP Color LaserJet Pro MFP 3301cdw  

 

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