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HP Recommended
Designjet 815mfp + Designjet 500 Plus
Microsoft Windows 10 (64-bit)

Hello,

 

I have a very old DESIGNJET 815MFP scanner and I am getting issues with CAMERA A not aligning correctly - I suspect that I will need to replace the camera board.

 

The camera board is readily available and I have no issues in installing it myself, however I need to run the SCANTEST6 maintenance software to realign the camera, so the images stitch properly, and I don't have the calibration sheets that came with the scanner.

 

Does anyone know where I can purchase these or if I can plot-out the same thing on my Designjet 500 plus plotter?

 

It is solid kit and I don't want to let it go just yet! 

 

Thanks,

 

Neil.

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