cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Ef821
New member
1 0 0 0
Message 1 of 2
85
Flag Post

Deskjet 2620 failing to copy bottom border line

‎11-22-2020 03:29 AM

HP Recommended
Product: Deskjet 2620

Hello! I'm having trouble with my printer! When I copy a document that has a full page boarder around it the copy is missing the bottom line of the boarder!!!! Please help i have done page alignment, cleaned printerheads, switched in and off!! 

Tags (1)
Category:
1 REPLY 1
Valsimot
Level 13
Level 13
7,717 6,933 898 1,369
Message 2 of 2
Flag Post

‎11-22-2020 04:54 AM

HP Recommended

The printer has a bottom margin of 12,7 mm it can't print under that margin. 

If you are trying to copy a document that has some text under last 12,7 mm of the paper the printer will cut it off.

 

 




My profile on LinkedIn

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation