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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎10-12-2023 02:51 PM

HP Recommended

Deskjet 4100e scans but doesn't copy

Category:
1 REPLY 1

‎10-12-2023 03:20 PM

HP Recommended

@Ladle 

 

Welcome to the HP Community --

 

Copy is very basic on the printer -- there are little in the way of "options".

Use the HP Smart application -- if Copy is available, click and follow the instructions.

 

User Guide 

How-to for flatbed or ADF (Automatic Document Feeder) >> Page 55

 

Scanning starts on Page 56

 

Make sure the size of the item to be copied matches the size of the paper you have selected as the default.

 

Sample Specifications document

Product Specifications for the HP DeskJet 4155e All-in-One Printer (26Q90A) 

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

 

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

 

------------------------------------------------------------------

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

HP DeskJet 4100e All-in-One series  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

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