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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Sam532
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Message 1 of 3
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Desktop Scanner app

HP Recommended
HP DeskJet 2752 All-in-One Printer
Microsoft Windows 11

Ok so I bought a new computer so all my desktop Icons wont work when transferred over to my new pc from flash drive. I have set up my printer and can print no problem but what happened to my scan Icon on my desktop and how do I get that back on my new computer so I can scan ?

2 REPLIES 2
Anand_Andy
HP Support Agent
HP Support Agent
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Message 2 of 3
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HP Recommended

Hi @Sam532,

 

Welcome to the HP Support Community

 

I understand you are facing a scan-related issue with your HP DeskJet 2752 All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • When you transfer the data from a flash drive the icons are usually shortcuts, so it is better to install the scanning software.

You may go ahead and Download HP Scan and Capture an alternate scanning application developed for the Windows Operating system.

 

You  may use this reference document: Using the HP Scan and Capture App

 

You may go ahead and PIN the scanning app to your taskbar by following the below steps:

 

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


I am an HP Employee

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Munafshaih
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Message 3 of 3
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HP Recommended

printer driver are not working for scanner i cant scan or send fax 

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