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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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hmcwil
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Disabled Scan on chromebook Acer from officejet pro 6960

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I have a problem that I can't figure out!! So I'm hoping somebody will be able to help me,I have a Chromebook Acer I have tried to scan from printer which is Officejet Pro 6960 & when I go to scan it comes up with disabled please get In touch with the person that has set It up which is me!!

can anybody help as I need this for my business as well as for studying

 

Ki Regards 

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ShlomiL
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HP Recommended

Hi,

You would need to enable the Webscan feature within the Settings tab, review below support document about enabling and using Webscan:

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/HP_Uninstaller...

 

Shlomi



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hmcwil
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Hi 

Many thanks for getting back to me however I have downloaded the attachment however when i go to open It It's all in computer jargin which I don't understand 

Please help as I will be needing this for my studies 

Kind Regards 

Helen Mcw

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