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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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We updated all our Windows 10 and Windows 11 printer drivers in the office and no one can scan and save as a searchable pdf!  Are there any OfficeJet models that support the new HP Universal Scan driver that is now required to perform OCR?

1 REPLY 1
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Hi @jspadea3,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Elohi_NR
I am an HP Employee
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