Using a Dell folio notebook running Windows 10 Pro 64 bit. Printer is Deskjet Ink Advantage model 2676. Using HP Smart for printing and scanning. Printing is normal However when I scan a document and choose colour, the output page is covered with vertical blue lines right across and down the full length of the page. The lines are of consistency similar to a bar code pattern.
This does not happen if I choose gray (sic) scale in HP Smart prior to scanning - the output is normal in monochrome.
I don't use the scanner very often - perhaps once a month. Last time I used it there was no problem scanning in colour.
Would appreciate any insights into the problem - one of Microsoft's interminable updates perhaps?
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