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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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Document Feeder Always Fails
01-08-2021 02:58 PM - edited 01-08-2021 04:45 PM

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Everytime I use HP Smart App on my Samsung Galaxy S10e Android Mobile Phone the printer scanner documents feeder, it fails until I select glass the set to A4,is there anyway to have A4 default?
01-08-2021 03:53 PM - edited 01-08-2021 04:19 PM

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Edits - Remove the "Windows" Sections
Add examples for Mobile
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Welcome to the HP Community.
Reminder to those reading:
Do NOT respond to vermin who post phone numbers or email addresses.
HP does not post phone numbers or email in Community messages.
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ADF Scan size
Scannable area
Maximum media size (flatbed): 215.9 x 297mm
Maximum media size (ADF): 215.9 x 297 mm
A4 | 8-1/4 x 11-3/4 | 210 x 297 |
Consider / Try
A4 always default - various checks and adjustment considerations
If the printer is on the network,
If the EWS feature is available on your printer,
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper Management
If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)
Click Apply to save changes
If the printer is on the network,
If the EWS feature is available on your printer,
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Copy > Settings > Default Settings / Copy Defaults (wording can vary)
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Partial Examples
HP Smart - Mobile - PDF Scan - Source
HP_Smart_Mobile_Scan_PDF_2a
HP Smart - Mobile - PDF Scan - Size
HP_Smart_Mobile_Scan_PDF_1a
References / Resources
Mobile Printing – Options, How-to, Help, and Information
Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.
Read this document first.
Open the section for your printer: Find your printer and supported applications.
HP Printers - Mobile Printing Solutions Compatible with HP Printers
HP Smart - iOS and Android >>> Download, How-to. Videos, and FAQ
HP Printers - Using the HP Smart App (Android, Apple iOS)
HP Smart Tasks for Windows and HP Smart Mobile
Where available, Smart Tasks can be configured for several print tasks.
- Print: Send a print job to your printer.
- Email: Send an email message or attachments.
- Save to: Save a file to a cloud storage account, such as Google Drive or Microsoft OneDrive.
HP Printers - HP Smart: Use Smart Tasks
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP ENVY Pro 6432 All-in-One Printer
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Our Community is comprised of volunteers - people who own and use HP devices.
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Question Resolved / Answered, Click "Accept as Solution" .
01-08-2021 04:12 PM

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Right.
Edited.
Options in Mobile are pretty limited.
I'll withdraw - this is not helping either of us.
Stay Safe.
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not a business group of HP..
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution" .

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