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08-23-2022 12:42 PM
Not work in what way? Does it try to feed and fail or not try at all? Does copying work?
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
08-23-2022 02:23 PM
When I have a document in the feeder to scan and press the scan button, I can hear the rollers in the document feeder but the sheets of the document do not scan. On the other hand, when I place a document into the same feeder to copy and press the copy button, the sheets of the document are copied.
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