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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

HP Laser Jet Pro MFP 277 Mdw

2 REPLIES 2
HP Recommended

Not work in what way? Does it try to feed and fail or not try at all? Does copying work?

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HP Recommended

When I have a document in the feeder to scan and press the scan button, I can hear the rollers in the document feeder but the sheets of the document do not scan. On the other hand, when I place a document into the same feeder to copy and press the copy button, the sheets of the document are copied. 

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