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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
M252dw
Chrome OS

I own a Color Laser Jet Pro M252dw.  Because I am working from home I sometimes need to scan documents. Does my printer have scanning function?  If yes, how do I access and use it?

1 REPLY 1
HP Recommended

No,

This is a single-function color printer only, it doesn't offer any copy or scan capabilities.

 

You may find its specifications listed below:

https://store.hp.com/us/en/pdp/hp-color-laserjet-pro-m252dw

 

As your HP printer doesn't have a scanner, you may use the HP Smart app to scan from a smartphone using its camera, this may allow some basic capabilities as a workaround:

https://support.hp.com/sg-en/document/c03561640

 

Under Step 3: Print, scan, and copy, see the Scan using your mobile device camera.

 

I hope you may find this helpful for these days.

 

Keep safe,

Shlomi



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