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HP Recommended
OfficeJet Pro 8710
Microsoft Windows 10 (64-bit)

I just faxed 4 single-sided pages through the ADF, which apparently faxed both sides for a total of 8 pages sent.  What happened, and how do I correct?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Your printer is capabale of faxing both sides of the original.

 

To disable a such change the settings as following:

  1. From the printer select Fax.
  2. Press the Settings or the gear icon button.
  3. Tap on Fax send original.
  4. Select 1-sided original.
  5. To save the settings as default, tap Save current settings and confirm.

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

2 REPLIES 2
HP Recommended

Hi,

Your printer is capabale of faxing both sides of the original.

 

To disable a such change the settings as following:

  1. From the printer select Fax.
  2. Press the Settings or the gear icon button.
  3. Tap on Fax send original.
  4. Select 1-sided original.
  5. To save the settings as default, tap Save current settings and confirm.

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Actually it was "Send Fax Now" as step 1.  But this did it just fine.  Thanks

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