Double side scanning HP ENVY PRO 6400

[Joao15696455]

I'm using the HP software to scan. 

My printer doesn't support automatic double scanning. 

When doing it manually, the HP software doesn't rearrange the pages. 
What should I do?

Thanks 

[Dragon-Fur]

@Joao15696455 

Welcome to the HP Community --

I did not immediately find the option that mentions that HP Scan supports Page Sides = 2-sided (manual)

That said, I think it might be unusual if the option if missing in HP Scan.

HP Scan is part of the full driver printer software for Windows.

 I cannot explain why you cannot find and use Page Sides = 2-sided (Manual) option in HP Scan.

Perhaps it is worth rechecking the setup you are using.

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If you like,

Post a snippet of the menu in HP Scan - main menu page.

Reference

Microsoft - Open Snipping Tool and take a Screenshot

Windows 11  / Windows 10

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HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

Extras...

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Windows

Printer - Full Feature Software

HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver generally adds at one, possibly least one, possibly two shortcuts to the Desktop: Printer Assistant, HP Scan Assistant, and/or HP Scan.

NOTES:  

HP Scan is not installed if the printer does not support Scan.

The Printer Assistant is not installed if the type of full driver software does not support it.  If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver. No Sign-in required.

• Uninstall the full driver printer software from Programs and Features.
• If your printer includes a separate "help" in Programs and Features, uninstall that, too.
• Restart the computer and log in.
• If the printer is connected to the computer using a printer USB cable, remove / disconnect the cable before loading the software.

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / (then) Install <<<

HP Easy Start Printer Setup Software – Offline Use Only 

If / When asked, opt for the Full Driver / Full Software to be installed.

If using a printer USB cable, connect the cable when asked to do so, near the end of the installation process.

After the software is installed, Restart the computer and sign in. 

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The installation of the full driver generally adds at least one or more shortcuts to the Desktop.

 Note:  Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options.

• Printer Assistant – Where still supported as part of the full driver printer software
• HP Scan Assistant – For those printers that no longer provide the Printer Assistant
• HP Scan – Shortcut on Desktop named for the printer model
• When installed, HP Universal Scan software adds a separate self-named “HP Scan” shortcut

Printer Assistant shortcut > Tab Scan > Manage Scan to Computer > Enable

Or

HP Scan Assistant shortcut > Manage Scan to Computer > Enable

Example - Windows - Full Feature Software - Installed

Programs_and_Features_Printer_Desktop_Icons_13

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Example - HP Scan - part of the full driver printer software - Menu - More > Destination

Main menu - check Page Sides for 2-sided (manual)

More > Destination > File Type - Clear box / UNCHECK "Separate file for each scanned page"

9025_HP_Scan_Menu_PDF_More_Destination_9

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP ENVY Pro 6400 All-in-One Printer series  

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