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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
OfficeJet 4630
Microsoft Windows 10 (64-bit)

Hi, I have an HP OfficeJet 4630 MFD.  I keep being caught out when trying to manage double-sided or two-sided scanned or copied output.

After yet another hour or two of searching around today, I've found a key answer again - the document feeder on an HP OfficeJet 4630 is NOT a duplex handler - so it cannot take an original and turn it over to scan or copy the other side.

IMHO a lot of the confusion comes about because the print handler CAN handle two-sided output.  A useful feature to have, but causes this confusion.

So, no matter what software you have, an HP OfficeJet 4630 will NOT automatically produce two-sided scan output from two-sided documents using the document feeder.

It might be possible to fiddle about and create multi-page scan files with manual input (handling) but this printer/scanner CANNOT automatically produce multi-page scanned output from a multi-page two-sided original.

I hope this helps save some people time and emotional energy chasing after something that simply does not exist.  The OfficeJet 4630 product does a good job for me but is not the machine if multi-page paper input and output documentation is important to you.

1 REPLY 1
HP Recommended

@Biggles2425 

 

This is correct, of course.

Your post will likely helping someone looking and looking for the same information.

Thanks for that.

 

For those reading:

 

What about the automatic Two-Sided Scan Option?

 

Two-sided automatic print is pretty common on Envy and OfficeJet / OfficeJet Pro printers.

Two-sided automatic scan (using ADF) is not as often included.

 

Most (inkjet) printers with ADF do offer automatic single sided scan from ADF
OR

For those printers lacking the ADF, single sided scan via the flatbed.

 

Two-sided copy is not quite to rare.

 

 

Two-sided single pass scan is available on one or more of top-of-line printers.

For example (at this writing), HP OfficeJet Pro 9025 includes Two-Sided Scan from ADF.

 

How to find out??

The information might be included in the Specifications and certainly in the product Datasheet.

Example Open Browser and Search for "OfficeJet Pro 9025 Datasheet"

Result document:

HP OfficeJet Pro 9025 - Datasheet

Scan type / Technology      Easy slide-off glass, single-pass 2-sided ADF  - Contact Image Sensor (CIS)

 

Copier settings    Number of Copies; Two-Sided; Lighter/Darker; HP Copy Fix; ID Copy; Resize; Quality; PaperSize; Paper Type; Collate; Margin Shift; Crop; Copy Preview; Tray Select; Enhancements

 

 

Another way to check for what the printer can do:

If the printer is on your network,

If the Embedded Web Server (EWS) is supported for your printer,

 

(Scan)

If your printer includes an ADF and the Webscan feature,

 

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Scan > Webscan

EWS_9025_Webscan_1EWS_9025_Webscan_1

 

 

What about Copy?

 

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Copy > Settings > Default SettingsCopy Defaults (wording can vary)

 

EWS_9025_Copy_Defaults_4EWS_9025_Copy_Defaults_4

 

What else?

If the Full Feature Software is installed for your printer (Windows),

Open HP Scan to check options.

 

Example

9025_HP_Scan_Menu_PDF_39025_HP_Scan_Menu_PDF_3

 

What about everyone else?

 

For those printers that do not include the automatic two-sided scan option,

You can still scan two-sided documents, but you must do so manually.

HP Printers - How to Scan (Windows)

 

and Copy:

HP Printers - How to Copy

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.