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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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Double sided scanning

HP Recommended
Laserjet pro MFP M283fdw
Microsoft Windows 10 (64-bit)

I want to scan double sided but it is impossible.

On HD smart I can't get the options and when going to the website to download the full package it is not possible.


How can I fix this?


(Scanning to email also doesn't work).

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HP Recommended

Hello @gryncewicz ,
Welcome to the HP Support Community!


Install HP Color LaserJet Pro MFP M283cdw/M283fdw Printer Full Software Solution , Recommendation: download the software first, only then install it.

And use "HP Scan", Manual two-sided scanning works only when the resolution is set to 300 dpi and lower.


Hope this helps! Keep me posted.

If my post resolved your problem please mark this post as an "Accepted Solution".
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks”.



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