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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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HP Scanjet G2410
Microsoft Windows 8.1 (64-bit)

HP Solution Centre has stop working after adobe flash play has ended its life on 12th January 2021HP Solution Centre.JPG

I tried downloading the drivers from HP site and installing them again, but it didnt work.

 

Please suggest me solution for this issue.

3 REPLIES 3
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Dragon-Fur

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The Problem with that solution is a major one, since the Solution Center was a One Stop shop for Scanning, Printing, and Faxing. That App is Only for scanning, NOT Printing. It also doesn't help that the PRINTER DRIVER disappeared, and ONLY Shows a Fax!!!

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Method 1 - You can remove the time bomb on flash manually using a hex editor program like HxD (https://mh-nexus.de/en/hxd/), searching the hex string "00 00 40 46 3E 6F 77 42" and replacing with "00 00 00 00 00 00 FF 7F".

links: gist.github.com/KuromeSan/56d8b724c0696b54f9f81994ae3591d1

           http://cache.tehsausage.com/flash/defuse.txt

 

Here are the paths of Adobe Flash Player ActiveX version:

 

C:\Windows\System32\Macromed\Flash\Flash64_32_0_0_465.ocx

C:\Windows\SysWOW64\Macromed\Flash\Flash32_32_0_0_465.ocx

The name of the files can be different, just check if it has the extension .ocx

 

Copy to the desktop, edit it from there, and paste it back again.

Before paste, close any application that uses flash, like Internet Explorer or HP Solution Center.

You need administrator rights to paste into the System32 and SysWOW64 dir.

 

Method 2 - Or you can uninstall your current flash version using the uninstall program from Adobe:

https://fpdownload.macromedia.com/get/flashplayer/current/support/uninstall_flash_player.exe

or download the archived version: https://web.archive.org/web/20210202035540/http:/fpdownload.macromedia.com/get/flashplayer/current/s...

 

And then download the last Adobe Flash Player ActiveX version without the time bomb (32.0.0.371):

direct link to the ActiveX version 32.0.0.371 hosted by archive.org: flashplayer32_0r0_371_winax.exe

link to other versions: https://archive.org/download/flashplayerarchive/pub/flashplayer/installers/archive/

Install the file "flashplayer32_0r0_371_winax.exe", but if you are using Windows 8 or 10 you need to run in compatibility mode Windows 7.

 

To run in compatibility mode, you need right click the executable file -> select Properties -> Compatibility -> Compatibility mode -> Run this program in compatibility mode for: -> Select Windows 7 -> Then Ok. -> Execute the program.

 

Method 3 - Or download the last Adobe Flash Player ActiveX version (32.0.0.465) from Adobe's site:

https://fpdownload.adobe.com/pub/flashplayer/latest/help/install_flash_player_ax.exe

or download the archived version: https://web.archive.org/web/20210124174321/https:/fpdownload.adobe.com/pub/flashplayer/latest/help/i...

 

Install it, but if you are using Windows 8 or 10 you need to run in compatibility mode Windows 7.

 

And remove the time bomb using a patcher like:

https://github.com/KuromeSan/FlashPatcher/releases

https://github.com/j-frei/HPFlashFix

or use other trusted patches around, or remove the time bomb manually using the method that I mentioned above.

 

But remember, keeping a working version of Adobe Flash Player ActiveX after the EOL leaves supported browsers as Internet Explorer and your computer vulnerable to attacks using Flash applications. You can also disable the extension of Adobe Flash Player inside the Internet Explorer.

 

Method 4 - Change your computer date before the EOL (2021-01-12).

 

But this method will allow other versions of Adobe Flash Player keep working as Pepper Plugin Application Programming Interface (PPAPI) and Netscape Plugin Application Programming Interface (NPAPI), leaving others browsers vulnerable to attacks if they still support Adobe Flash Player Plugin.

 

Method 5 - Run your application using RunAsDate: https://www.nirsoft.net/utils/run_as_date.html using a date before the EOL (2021-01-12).

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