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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP7855
Microsoft Windows 10 (64-bit)

scanning in general difficult to process. Have tried all methods from computer and phone. Final documents need to be printed off is fuzzy and difficult to read. Tried resolution but the pkg is too large to send.

1 REPLY 1
HP Recommended

@Dierman Welcome to HP Community!

 

I understand that Emailed scanned copies on hp7855 printing is poor.

 

I have a few troubleshooting steps we could try to fix the issue:  

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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