• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Envy 5540
Microsoft Windows 10 (32-bit)

Trying to enlarge an image. Have set the enlargement size, set OK, back to scan, but the paper comes out blank.  Tested a regular scan and it is fine.  Am I missing a step in the enlargement process?

1 REPLY 1
HP Recommended

@snowlady2 

 

Try using Copy and the Resize option.

 Copying Documents or Photos

 

and / or

 

 

If Scan won't set the image size to what you want, scan the image into the computer - save the file.

Open the saved file and Print the Image at the size you want (% of 100%)

 

Reminder:  If you have not done so, install the Full Feature Software for the printer.

HP ENVY 5540 series Full Feature Software and Drivers

After the software is installed, Restart the computer and log in

 

Download, Save, and install:

HP Photo Creations

 

After the software is installed:

 

Click Start (windows key) > all apps > scroll the list 

Open Category HP

Find the HP Photo Creations application

Right-Click on the application and PIN to Start

 

HP Photo Creations Support & Tips

 

 

Reference and Resources – Places to find help and learn about your Printer

Printer Homepage – “Things that are your printer”

Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more

HP ENVY 5540 All-in-One Printer series

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Click post "Accept as Solution" to help others find it.

 

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.