cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Rocky1
New member
2 0 0 0
Message 1 of 2
82
Flag Post

Envy 7640 will print but not scan

HP Recommended
Envy 7640

Printer will print but not scan

Tags (1)
1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
14,261 14,227 1,162 1,282
Message 2 of 2
Flag Post
HP Recommended

Hi @Rocky1,

 

I'd like to help!

 

To assist better -

 

  1. What device are you using the printer with, a Windows computer, Mac, Android or an iPhone?
  2. How is the printer connected to your device Wi-Fi or USB?
  3. Are you able to make copies using the printer?
  4. Are you using HP Smart or HP Scan to scan?

 

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation