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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎01-29-2023 06:03 PM - last edited on ‎02-01-2023 08:55 AM by Moderator

HP Recommended

We have an HP Envy Inspire 7900e printer/scanner. We have uploaded the HP easy scan but it does not seem to connect to the printer. We can't scan unless we use a Microsoft product that isn't easy to use and as a black background.

1 person had the same question
1 REPLY 1

‎02-05-2023 12:00 AM

HP Recommended

Hi @SweetLadyMary 

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.


I see you are facing scanning issues with HP Easy Scan.

Please ensure that MAC OS is updated and reinstall the HP Easy scan and connect the printer.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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