Envy printer started printing off center & takes forever to print

[Beachgirlma]

My envy 6458e printer started printing off center & takes forever to print 1 page. I used it 2 days ago and it was fine I’m only trying to make copies

[Gaya1239]

Hi @Beachgirlma ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are experiencing some frustrating issues with your HP Envy 6458e printer. 

Here are some steps you can take to troubleshoot the problem:

Restart the Printer: Sometimes, a simple restart can resolve many issues. Turn off the printer, unplug it from the power source, wait for a couple of minutes, and then plug it back in and turn it on again.

Check Paper Alignment: Ensure that the paper is loaded correctly in the paper tray and that the paper guides are snug against the edges of the paper stack to prevent misalignment during printing.

Check Printer Settings: Make sure that the paper size and type settings in the printer menu match the settings of the paper you're using. Incorrect settings can cause printing issues, including off-center printing.

Update Printer Drivers: Ensure that you have the latest printer drivers installed on your computer. You can download the latest drivers from the HP website or through the HP Smart app. Software and Drivers for HP ENVY 6458e All-in-One Printer

Check for Firmware Updates: Sometimes, firmware updates can address printing issues and improve performance. Check for firmware updates through the printer's control panel or the HP Smart app.

Clean Printer Rollers: Dust and debris on the printer rollers can cause paper-feeding issues and slow printing speeds. Use a lint-free cloth lightly dampened with water to gently clean the rollers.

Reset Printer Settings: You can try resetting the printer to its default settings to see if it resolves the printing issues. Refer to your printer's user manual or HP's website for instructions on how to reset the printer.

Refer to this document: HP ENVY 6458e All-in-One Printer

I hope this helps. 

Take care and have a good day.

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