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‎12-18-2020 08:36 PM - edited ‎12-18-2020 08:50 PM

HP Recommended
Product: ScanJet Pro 3000 2S
Operating System: Microsoft Windows 10 (64-bit)

My scanner is suddenly presenting error message:  Scanner not connected.

 

I have unplugged / re-plugged both power and USB cables, re-booted my PC, but the error message continues.  Could it be a software problem, like a possible update needed for the scanner program?  HELP!

I would be most appreciative of any advice from the  the HP community.

Thanks.

 

CLEI

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