cancel
Showing results for 
Search instead for 
Did you mean: 
Level 1
13 6 0 0
Message 1 of 1
55
Flag Post

Error Message - Scanner not connected

HP Recommended
ScanJet Pro 3000 2S
Microsoft Windows 10 (64-bit)

My scanner is suddenly presenting error message:  Scanner not connected.

 

I have unplugged / re-plugged both power and USB cables, re-booted my PC, but the error message continues.  Could it be a software problem, like a possible update needed for the scanner program?  HELP!

I would be most appreciative of any advice from the  the HP community.

Thanks.

 

CLEI

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation