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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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Error message 00829C98 (HP Envy Photo 7134)

HP Recommended
HP Envy Photo 7134
Microsoft Windows 10 (32-bit)

When I try to scan documents I receive the blue error message 00829C98 on the printer's display. The product is an HP Envy Photo 7134.

 

This procedure happens every time:

- the machine sounds weird when I'm scanning the second and third pages (not sounding weirdly at all at the first-page scanning).

- when I try to scan the fourth page, the scanner moves, sounds weird, and gets stuck at the end; the display turns blue, shows the error message 00829C98, and buttons on the display as well the power button starts to blink.

 

I've tried restarting the product, troubleshooting the printer/scanner, downloaded drivers, and updated the printer but nothing helps!

1 REPLY 1
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HP Support Agent
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@Julius89

 

Welcome to the HP support community.

 

I am sending you a private message with steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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