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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎11-01-2023 09:00 PM

HP Recommended

I have an HP Officejet Pro X476dw MFP, I'm pressing scan button and that email as I do everyday. today it's coming up with  Error! cannot find the remote server. Check server name or use IP address to connect

please help. Karren

Category:
1 REPLY 1

‎11-11-2023 11:28 PM

HP Recommended

Changes made by your email provider such as Office365 may have resulted in your device no longer being able to authenticate. Would need a little more information to help you more thoroughly.

 

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