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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Elizabeth72
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Everytime I try to scan documents using my hp inkjet 4632 I get a message that reads "device is busy

HP Recommended
hp inkjet 4632 all in one printer

HP all in one inkjet 4632 Scanner error "devices are busy"

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
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Hi @Elizabeth72,

 

I'd like to help!

 

To assist better - 

  1. Are you able to make copies using the printer?
  2. How is the printer connected to the device USB or wireless?
  3. What device are you using the printer with, a Windows computer, Mac, Android or an iPhone?

 

If wireless, 

  1.  I would like to know, is your router set to work on 2.4 GHz network or 5 GHz network band?
  2. What is the status of the wireless light on the printer, steady or blinking?
  3. Is your printer connected to a home network or public network?

Let me know!

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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