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HP Recommended
HP Color LaserJet MFP E87660
Microsoft Windows 10 (64-bit)

I have a HP Color LaserJet MFP E87660 that will get faxes from a number identified as " Fax Services" and our MFD will fail to receive it. The Result code is 113. Can anyone provide any information on this code?

1 REPLY 1
HP Recommended

Hi, 

 

We had the same error, checked with HP and they shared below link. Please check below. 

 

https://www.phaxio.com/docs/errorMessages 

 

Thanks...

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