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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Laser Jet Pro MFP M283fdw

This is an all on one printer/fax/copier. 

The fax function is on the same analog phone line as my land line phone. 

Occasionally the fax will "answer" in the middle of a regular phone call making it impossible to continue the conversation. 

How do I keep auto answer, but disable the answer function of there was no incoming call?

1 REPLY 1
HP Recommended

@TIFL342

 

Welcome to the HP support community.

 

Configure the rings to answer setting on the printer

a. Turn the printer on.

b. From the control panel, open the Setup menu.

c. Select the Fax Setup menu.

d. Select the Basic Setup menu.

e. Select the Rings to Answer option.

f. Use the numeric keypad on the printer control panel to set the number of rings and then select OK.

 

Refer page number 74 in this user guide for more assistance:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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