cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
NeonLeon
New member
2 1 0 0
Message 1 of 3
171
Flag Post

Solved!

Glacially slow copying from flatbed scanner or document feeder

HP Recommended
Envy photo 7800
macOS 10.12 Sierra

I have a HP Envoy 7800, wireless, all in one printer. It works fine when printing documents from my iMac Retina 5K. However, it has become painfully, glacially slow when copying anything from the flatbed scanner of when putting documents through the  document feeder. Help?

1 ACCEPTED SOLUTION

Accepted Solutions
ShlomiL
Level 17
Level 17
33,081 28,237 5,588 12,225
Message 2 of 3
Flag Post
HP Recommended

Hi,

A such likely occurs due to a wrong paper configuration for the printer.

 

Open and close the paper tray and evaluate the shown prompt, ensure that the Paper Type is set correctly as Plain Paper and the required paper size is selected, click No or Edit to change the current settings.

 

Generally, copying would be much slower when the paper setup is set for Photo Paper as an example.

 

SHlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
2 REPLIES 2
ShlomiL
Level 17
Level 17
33,081 28,237 5,588 12,225
Message 2 of 3
Flag Post
HP Recommended

Hi,

A such likely occurs due to a wrong paper configuration for the printer.

 

Open and close the paper tray and evaluate the shown prompt, ensure that the Paper Type is set correctly as Plain Paper and the required paper size is selected, click No or Edit to change the current settings.

 

Generally, copying would be much slower when the paper setup is set for Photo Paper as an example.

 

SHlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
NeonLeon
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

ShlomiL . . .  Thank you so much. That fixed it. I'm such a moron. I've had the printer for two years and have no idea how the paper selection got changed to Photo instead of Plain paper.

 

Thanks again.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation