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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Microsoft Windows 10 (64-bit)

How to scan and email a document

 

1 REPLY 1
HP Recommended

Hi @johnmripley,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

To scan a document for email using an HP printer, you'll typically need to follow these steps.

 

Prepare Your Document:

  • Place the document you want to scan face-down on the scanner glass or in the automatic document feeder (ADF), depending on your printer model.

Power On the Printer:

  • Make sure your HP printer is powered on and connected to your Wi-Fi network (if it's a wireless printer). Ensure it's also connected to the same network as the device you plan to email the scanned document from.

Load Paper (if necessary):

  • If you're using the ADF and the document you're scanning is multiple pages, ensure there's paper in the printer's paper tray.

Access the Printer's Control Panel:

  • Most HP printers have a touchscreen control panel that allows you to access scanning options. Press the "Home" or "Scan" button on the printer's control panel to start the scanning process.

Select "Scan to Email" or Similar Option:

  • Navigate through the on-screen menu to find the "Scan to Email" or a similar option. The exact wording may vary depending on your printer model. Once you find it, select it.

Configure Email Settings:

  • If you haven't previously configured your email settings on the printer, you'll need to do so now. This typically involves entering your email address, password, SMTP server information, and other necessary details. Follow the on-screen prompts to enter this information. If you've previously configured email settings, you may not need to do this step again.

Select Recipient and Email Settings:

  • After configuring your email settings, you will be prompted to select the recipient's email address. You can usually enter the recipient's email address directly on the touchscreen or select it from your address book if you've previously set it up. You may also have the option to customize email settings such as the subject line and file format.

Choose Scan Settings:

  • Depending on your preferences and the capabilities of your printer, you can usually adjust settings such as the scan resolution, color mode, and file format. Make your selections based on your requirements.

Scan the Document:

  • Press the "Start" or "Scan" button on the printer's control panel to begin the scanning process. The printer will scan the document and send it to the specified email address.

Verify and Send:

  • Review the scanned document on the printer's display to ensure it looks correct. If everything looks good, you can usually press the "Send" or "Finish" button to send the scanned document via email.

Check Your Email:

  • Go to your email inbox to confirm that you've received the scanned document.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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