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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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HP DeskJet Ink Advantage Ultra 2529 All-in-One Printer
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My HP 2529 scanner results with background colors of different shades of dirty yellow. Once in a while the background color will be as it should. I have tried restarting printer, restarting scan and stopping scan .  I use a Debian 11 operating system which does not produce a problem with a HP 3700 scanner I have. Could this be a bad light element?  Any thoughts would be appreciated.

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